Returns & Refunds

Last updated: 27 October 2026

Help with your order

If your item arrives damaged, incorrect or with another issue, contact Nutrifier support promptly with your order number, a description of the issue and clear photographs of the item and packaging. Keep the item and packaging while we review your request.

Before returning an item

Please contact us first for return instructions and the appropriate return address. Do not send a parcel to an address found elsewhere without confirming it with our support team.

Returns and exchanges

We assess requests according to the issue, product condition and applicable consumer rights. Please tell us whether the seal has been opened. Support will explain the available resolution and any applicable return arrangements before you send an item back.

Refunds

If a refund is approved, support will confirm the amount, payment method and expected processing time with you. For cash-on-delivery purchases, the refund method must be arranged with support.

Cancellations

Contact us as soon as possible if you need to cancel. We will check whether the order has already been dispatched and explain the next steps.

This policy does not limit any rights or remedies you have under applicable law.

Need help? WhatsApp: +92 333 4033030. Please include your order number if your enquiry is about an order.